You run the chair.
We run the rest.

A fractional practice operator for independent dental practices. We take over recall, reviews, your Google profile, and the software you already pay for — and report results every month.

What's sitting in your lapsed patient list?
Active patients in your practice 800
Average appointment value $280
144
Lapsed patients
$40,320
Revenue in your list
$6,048
Est. recovered
Book a 15-Min Call →

Assumes 18% of active patients lapse each year (industry range 17–25%) and 15% of contacted lapsed patients book (multi-touch campaigns typically book 10–20%).

How It Works

A part-time operations lead
for your practice.

Your front desk is buried in phones, check-ins, and insurance. The work that grows the practice gets skipped. We own that work, one playbook at a time.

1

Audit

We learn your practice: your reports, overdue patients, open hygiene time, reviews, Google profile, website, and the software you already pay for.

2

Optimize

We run the foundational playbooks below so you get full value from the tools and patients you already have.

3

Roadmap & execute

Once we know the business, we build a prioritized roadmap and knock it out month by month, with a one-page scorecard so you always see the results.

The Playbooks

Every engagement starts
with the foundation.

Each playbook is a defined piece of work with a clear outcome. We do the work, you approve what matters.

Playbook 01

Software Feature Audit

You already pay for recall reminders, texting, online booking, and review requests. We find what's going unused, set it up, and train your team.

Outcome: the tools you pay for, actually working.
Playbook 02

Google Profile Optimization

We audit and fix your Google Business Profile — categories, services, hours, photos, posts, Q&A — and show your team how to keep it current.

Outcome: a complete profile patients nearby can find.
Playbook 03

Review Responses

Every review gets a thoughtful response — drafted by us, approved by you, posted to Google — plus a steady process for asking happy patients.

Outcome: no review left unanswered.
Playbook 04

Recall Campaign

We pull your overdue and lapsed patients, reach out by text, email, and follow-up call from your practice, handle the replies, and book them in.

Outcome: lapsed patients back on the schedule.
Playbook 05

Website & SEO Build

A fast, mobile-friendly site with a clear way to book, built so new patients in your area call you instead of clicking away.

Outcome: a website that books appointments.
Then

Your Roadmap

With the foundation in place, we tackle what matters most for your practice next — prioritized together, reported every month.

Book a 15-Min Call
Free Online Checkup

Find out exactly where your schedule is leaking

Enter your practice below. We'll scan your visibility, reputation, website speed, and nearby competitors — and show you where patients are booking someone else instead. Free, instant, no account required.

Email is optional but recommended — we'll send your snapshot straight to your inbox.

No login. No credit card. Takes 10–25 seconds if a website URL is provided.

Searching for your business…

Business Name
City, State · Recall Snapshot
—
Overall Recall Score
Sources Google Places PageSpeed API Google Business Profile Yelp Facebook
Visibility
↑ 3%
58
GBP statusActive
Business email—
Domain age—
of 100
via Google Places · DNS · Wayback
Reputation
↑ 1%
74
Google rating4.3 ★
Review count127 reviews
Response rate61%
of 100
via Google Places
Website Health
↓ 5%
39
Performance39/100
LCP—
SEO score—
of 100
via Google PageSpeed API
Competitive Gap
→ 0%
63
Local rank#2 of 4
Category gaps2 behind
Review gap+18 needed
of 100
computed from sources
Industry Benchmarks
Visibility
—
You
58
National avg
51
Local market
Reputation
—
You
65
National avg
60
Local market
Website
—
You
44
National avg
40
Local market
Competitive
—
You
55
National avg
50
Local market
Benchmarks based on 12,400+ SMBs tracked nationally · local market = top 20 competitors in your city
AI Priority Actions
CRITICAL
3 unanswered negative reviews visible to new customers
Est. −18 calls/moGoogle Places
HIGH
Website loads in 3.2s on mobile — losing ~60% of visitors before first click
Est. +23% conversionsPageSpeed API
MEDIUM
Google Business Profile missing services list and recent photos
Est. +12 searches/moGoogle Places
MEDIUM
Ranking below top competitor for 3 primary local search terms
Est. +8 leads/moComputed
GOOD
HTTPS active and contact info consistent across all listings
No action neededGBP + PageSpeed
Competitor Comparison
You Comp A Comp B Comp C
Visibility 58 84 71 52
Reputation 74 77 68 91
Website 39 62 55 71
Reviews 4.3★ 4.1★ 4.6★ 3.9★
Overall 58 76 69 58
You're below average on 3 of 4 categories vs. your top local competitors.
Recent Reviews — Action Required
★☆☆☆☆
G
"Called twice, no one picked up. Had to go with someone else. Very disappointing."
● Unanswered · 12 days ago
★★★★★
G
"Great service, showed up on time and fixed the problem quickly. Would recommend."
✓ Responded · 3 days ago
★★☆☆☆
Y
"Took longer than quoted and the website had wrong hours listed. Frustrating experience."
● Unanswered · 28 days ago
🔒
Your free Recall snapshot is ready
Download your PDF report below, or book a free 15-minute call to unlock your full analysis, real competitor data, and a custom action plan.
Book a Free Strategy Call → Or email leadership@platformprepared.com
Ready to delegate?

Your front desk can't do it all. They shouldn't have to.

Book a 15-minute call. We'll look at your overdue patients and open hygiene time together, and you'll know in one conversation whether an operator makes sense for your practice.